Smart Lock 6-in-1 Remote WiFi Weatherproof, Fingerprint Keyless Security Entry Door Lock, Electronic Deadbolt, Smartphone Access - Designed for The UK Weather, TEK-6IN1

More than one reason to avoid this product.1. States suitable for multilock UPVC doors, and in some respects yes it is, but only if you use the current mortise and multi lock system in place already. This then means installation is very fiddly and tricky. The barrel change is the easiest part, but drilling new holes for the screws is a challenge due to not lining up with current lock. You also then have the issue of feeding the cable through, which requires another hole, and in my case would have gone straight through the current mortise. Fortunately I am relatively handy with DIY, and managed to remove the mortise and feed behind the mechanism. Finally got the unit installed, although took me approx. 4 hours total.2. Instructions for setting up are just the worst. The Tuya app is basically useless as everything has to be done on the handle/keypad unit. After many, many failed attempts I was finally able to add a new user, then was still unable to add the fingerprint. Could only use by PIN code or supplied Fob. I am very tech savvy, and majority of my home has smart tech in some shape or form, so definitely not user error.3. Installed brand new batteries in unit, in less then 4 hours, I received app alerts saying power low, half hour later, completely dead! Replaced batteries and tried again, same issue!Would I recommend? Not in my lifetime!Avoid at all cost! Recommend using a more reputable brand, ideally UK made if you can, like the replacement I have just got.

The dimensions are wrong and so was too small to replace my lock. The images on Amazon show it either as 350mm or 360mm, this is incorrect as it is only 320mm as the top and bottom holes in my door are 320mm apart this item is too small.

The set up requires a 'secret key' (code) but no where does it explain how or where to get this from. Looked on app & website & Google. 2 hours of my life l won't get back. Not buying another Tyua product again!

Doesn’t connect to Tuya app doesn’t even come up on WiFi network replaced first one and second one came same issue do not buy I don’t recommend

I like this smart external door smart lock. However, getting it into pair mode is a complete mystery! There’s no instructions how to achieve this! No where to ask questions? Help please!

Clearly a used item that was wrapped and shipped back out as "new" (see photos). Had no idea know what should be included within the box as the instructions were also missing. Sent back immediately after paying for a brand-new item!

Couldn't set it up even though I hired 2 different handyman to do it for me

The received lock was used when I opened the box locking mechanism did not work. I don't normally write bad reviews but was disappointed with this.